Have questions?

Fit-Check Meet Up with Professional Guide

Dying to talk to a knowledgeable, friendly support person? Click below to snag a 15-minute call with one of the pros on our team


After twenty years in this business, we know that there are a few questions that tend to hold people back from fulfilling their desire to enjoy a bicycle lifestyle (which can be as simple as eliminating the crazy-making ritual of sitting in the daily school drop-off traffic).


Our commitment as a company is to help empower people and transform lives. And the process often begins by resolving any doubts or confusion to get you to a place of clarity and confidence in the bike you need.  For many people, we recommend starting by taking our fun little Guided Bike Recommender. However, you are completely encouraged to set up a Meet-Up at any stage in your journey (post purchase, etc).


For anyone who has taken the survey, we highly recommend following up with a call to help you understand and fit-check your results.


The Meet-Up is a great time to explain what adventures (small or large) you plan to take and any other needs you have. We want to make sure that each and every detail of your bike and accessory choices are just right and a perfect fit for you. See what our customers have to say about the Meet-Up:


“Wow! What an experience. The folks at xtracycle go the extra mile to be sure the process is informative, simple, and not pushy. I scoured the internet looking for the right bike for my family and after watching a lot of video reviews and reading blogs I realized it was an Xtracycle for us. I used the website to gain 90% of the information I needed but then took advantage of the Matchmaker Meet-up to hone in on the final details of my Xtracycle Edgerunner. My entire family is excited to ditch the car and ride. Thank you to the entire team at Xtracycle for providing a positive experience from start to finish.” – Hart R., Memphis, TN (Family of 6)


If you like, at the end of the call, we can send you a further personalized report with all the details as well as a special gift.  Please click below to set up your 15-minute meeting over the phone with one of our experts at your convenience.