Questions? Talk them over with an expert Ride Guide

Our mission is to empower people and transform lives. That often means resolving doubts or confusion, and helping you get exactly the right bike, so you can get the most out of it — now and in the future. This is why, if you’re thinking of buying a bike, we urge you to sign up for a free phone or online chat consultation.

Make an appointment today

Please click below to set up your meeting over the phone or chat online with one of our experts at your convenience.

Why schedule a Ride Review?

No hard sell

We believe in our products, yes, but we’ve been known to recommend someone else’s product if we think it will suit you better.

No fee

The Ride Review is free. It’s your chance to explain what adventures you plan, special needs you have and ask questions.

Be confident

We want to make sure all your questions are answered and every detail of your bike is a perfect fit for you.

Who will I be talking with?

One of our expert staff will take your call or online chat. They’re all Xtracycle employees, they know our products inside and out, they ride cargo bikes daily — and they’re nice people, too!



What our clients say about the Ride Review

“Wow! What an experience. The folks at Xtracycle go the extra mile to be sure the process is informative, simple, and not pushy. I scoured the internet looking for the right bike for my family and after watching a lot of video reviews and reading blogs I realized it was an Xtracycle for us. I used the website to gain 90% of the information I needed but then took advantage of the Matchmaker Meetup to hone in on the final details. My entire family is excited to ditch the car and ride. Thank you to the entire team at Xtracycle for providing a positive experience from start to finish.”

Hart R., Memphis, TN (Family of 6)

“I have to say that the phone conversation was really excellent. Highest standard of support. You were patient, going with me over every questions in great details, I really understood everything that you said, and you helped me consider a model that would work for me. I really appreciate you taking all this long time to answer all these questions and help me with the decision making.”

Yair L., Philadelphia, PA