Position Title: Xtracycle Assembler
Reports To: Director of Operations and Fulfillment
Location: Oakland, California
You’ll drive Xtracycle’s innovative approach to bicycle fulfillment, by assembling Xtracycles and personalizing them to surprise and delight our dealer and direct clients while hitting targets for quality and speed of assembly. This pivotal role will help Xtracycle achieve its mission: By the end of 2020, Xtracycle will have 202+ partner dealers that place pre-season orders, 2020+ new riders annually, and 202+ people who choose to be brand ambassadors and actively promote the lifestyle and product to friends, family, and perfect strangers.
Assemble dealer ebikes
Install all Bosch ebike parts and repackage bikes for independent bike shops.
Fully-assemble bikes and ebikes
Build fully-assembled bikes personalized for the rider’s needs.
Communicate with Client Happiness team
Use existing systems to ensure that they have the most up-to-date information.
Answer technical questions as needed.
Other fulfillment activities (as needed)
Print and attach labels for shipments
Ship bikes or accessories
Receive inventory/unload trucks
Lift boxes onto trucks
Keep basement clean and organized
Thoroughly document the systems you use so that others can plug-in as needed.
Communication with internal and external audiences:
Google Drive for internal documentation.
Gmail for external communication.
Slack for quick internal communication.
Google Calendar for coordinating schedules with staff/contractors.
Zoom for meetings with staff/contractors.
Dropbox for document storage.
Basecamp 3 for project-based communication
Bosch e-bike software (OE and IBD)
Your Qualities and Attributes:
Entrepreneurial attitude: You work hard and do whatever it takes to help Xtracycle succeed.
Attentive to details: You pay attention to the little stuff, while keeping your sights on the big picture.
Goal-Oriented: You have strong follow-through and consistently achieve your goals.
Ready for anything: You stay hyper-vigilant and attuned to the good and bad. You are prepared for the unexpected.
Problem-Solver: You notice when something isn’t working and work with your team to make it better.
Clear communicator: You are friendly, concise and open. You communicate simply and leave nothing open for interpretation in person, on calls, and in writing.
Xtracycle-specific Knowledge: You should have a solid understanding of Xtracycle products, and continuously strive to improve that knowledge and keep up-to-date.
Positive: You are positive and upbeat in communications.
Systems Builder: You’re constantly on the lookout for improving how we do things and build and document effective systems.
Independent: You work well independently and don’t need a lot of direction from others.
Experienced and talented bicycle and/or ebike mechanic.
Capable of lifting bikes weighing up to 80 pounds without assistance
You have formal training as a bicycle or ebike assembler, likely for a bicycle shop or manufacturer.
This is a part-time or full-time position. Compensation depends on experience and is very competitive for bicycle assemblers/mechanics in Oakland.
Work at our Oakland-based office walking distance from MacArthur BART.
To apply for this position, go to: xcy.cl/apply
Please write “Xtracycle Assembler” into the “Applying for” field.
– Why are you inspired to commit your time and energy to Xtracycle
- Examples of how your personal attributes are the perfect fit for what we’re looking for.
Apply as soon as possible, because we’ll be scheduling interviews on a rolling basis with qualified candidates.
Xtracycle ignited the cargo bike revolution that’s spreading around the world. Our products are designed with the belief that virtually anything in your life can be accomplished with a bike and a sense of adventure. Realize your dreams. Sweeten your days. One pedal stroke at a time.
Twenty years ago, an idealistic Stanford engineering student, Ross Evans, landed in war-torn Nicaragua. In a tin and cinder-block shed, he welded together a revolutionary invention: a long-tail cargo bike that empowered farmers to pedal their produce to market.
Returning to California, Ross founded Xtracycle with a vision for transforming American transportation. Together with countless early riders, Xtracycle ignited a cargo bike movement that is spreading across the globe. Today, the pioneering Xtracycle EdgeRunner design leads the way in the LongTail category that was created right here.
We work to live by the following values:
Be a good butterfly.
If a butterfly can cause a hurricane thousands of miles away, so can you. Make it a good one.
Run the edges.
Edgerunners are those courageous people who by strength of will and nobility of spirit make life better for humanity. In this way of being, at times you will feel alone. We must reimagine the status quo and live for something bigger than ourselves.
Be ready for anything.
Open minds and hungry hearts—with a willingness to try new things, take risks, and fail forward—prepare us for everyday adventure. Commit to grow, master your uncertainty, sharpen your skills, and boldly forge your future.
When we fully engage with the moment, embrace our purpose, and are moved in body and spirit, we generate vicarious joy. This is our invitation to openly share your emotion, inspiration, meaning, and beauty: fuel your fire and lead the way with your light.
We ride together.
We share a vision of the bicycle as a powerful change agent—humble and inclusive yet revolutionary—and bikes that haul give people even more utility and personal freedom. That’s the whole point: we edgerunners ride together, and our bikes serve, transport, and transform us all. If the life we live is the legacy we leave, let’s ride!