Shipping Methods
Our goal is to get you your new bike exactly the way you want it. Delivered directly to your door? We can do that. Delivered to your local bike shop? Almost always an option. In a box ready to build? We can do that too. Based on where you live, we’ll present you with the best delivery options available and you’ll get to choose.
*Please note that these shipping methods only apply to orders within the continental US. For more info on shipping bikes and accessories outside of the continental US, please refer to the following articles: Alaska, Hawai’i and Puerto Rico – International
Direct Home Delivery
We can deliver our bikes fully assembled, ready to ride, in our Big Box of Happiness anywhere in the continental United States. Just unwrap, unstrap, and go on your first adventure.
This premium assembly and delivery service is available on bike orders for $200. It comes with our 30 day, 50-mile trial and hassle-free return. Fully assembled bikes ship within 2 weeks. Delivery times vary based on location.
Ship Unassembled
Looking to DIY your bike build or work with your local bike shop for assembly? This option is for you.
Choose “unassembled” and we will ship your bike and accessories directly to you. Unassembled bikes ship within 2 business days. Delivery times vary based on location.
Live in the Bay Area?
We’ve got some local shipping options as well.
If you live near our Mill Valley Flagship store, or anywhere in the Bay Area, we have some options for getting your bike locally.
Local Pick Up/Local Delivery
When you order a bike online and live in the Bay Area, we’ll offer you two options to get your bike.
- Local Pick-Up – Pick up your bike fully built in-store and get it home however you’d like.
- Local Delivery – We’ll get your bike fully assembled and sent directly to your home, ready to ride, for $200.
Learn more about our Flagship store at the link below.