Shipping Methods
Our goal is to get you your new bike exactly the way you want it. Delivered directly to your door? We can do that. Delivered to your local bike shop? Almost always an option. In a box ready to build? We can do that too. Based on where you live, we’ll present you with the best delivery options available and you’ll get to choose. For more info on our options read below:
Direct Home Delivery
We can deliver our bikes fully assembled, ready to ride, in our Big Box of Happiness anywhere in the continental United States.* Just unwrap, unstrap, and go on your first adventure. This premium assembly and delivery service is available on all bike orders for $200. Even better news, it comes with our 100 day, 100-mile trial and hassle-free returns. Read more about our Big Box of Happiness program at the button below.
*Expect a longer delivery timeline for your new bike due to holiday shipping delays.
Local Bike Shop Pick-Up (NEW)
Brand new for 2020, we now work with hundreds of leading bicycle retailers across the country to ensure your bicycle will be professionally built and ready to ride right when you want it, based on your scheduled delivery or pickup time.
How it works:
Simply, enter your address at checkout, we’ll automatically show you a list of local bike shops* you can ship your bike to for assembly. Choose a shop and pick-up date and your bike will be ready and waiting when you get there.
*Note: These are not Xtracycle Dealers and don’t carry our products in store.
Brick & Mortar Pick-Up
Do you live near one of our Xtracycle dealers? Visit our dealer locator to find out. If so, go see them! If you prefer, you can also purchase an Xtracycle cargo bike online and have it shipped to an Xtracycle dealer for full assembly and service.
How it works:
Simply, enter your address at checkout and you will be offered the option of shipping your bike to the nearby dealer for assembly. When your bike is ready for pickup, the shop will be in touch to let you know.
Ship Bike Unassembled
Not near one of our local assembly partners? Looking to work with your own local bike shop for assembly? This option is for you.
If you aren’t near one of our partners, you’ll see this option pop-up automatically at checkout. Choose “unassembled” and we will ship your bike and accessories directly to you. Make sure to have your Xtracycle assembled professionally by a local bike shop to maintain the warranty on the bike and parts.