Shipping Methods

Our goal is to get you your new bike exactly the way you want it. Delivered directly to your door? We can do that. Delivered to your local bike shop? Almost always an option. In a box ready to build? We can do that too. Based on where you live, we’ll present you with the best delivery options available and you’ll get to choose.

*Please note that these shipping methods only apply to orders within the continental US. For more info on shipping bikes and accessories outside of the continental US, please refer to the following articles: Alaska, Hawai’i and Puerto Rico – International.

Direct Home Delivery

We can deliver our bikes fully assembled, ready to ride, in our Big Box of Happiness anywhere in the continental United States. Just unwrap, unstrap, and go on your first adventure. This premium assembly and delivery service is available on all bike orders for $200. Even better news, it comes with our 30 day, 50-mile trial and hassle-free returns. Read more about our Big Box of Happiness program at the button below. Please expect 4-6 weeks for delivery (depending on your location).

Ship Bike Unassembled

Looking to work with your own local bike shop for assembly? This option is for you.

Choose “unassembled” and we will ship your bike and accessories directly to you. Make sure to have your Xtracycle assembled professionally by a local bike shop to maintain the warranty on the bike and parts.

Live in the Bay Area?

We’ve got some local shipping options as well.

If you live near our Mill Valley Flagship store, or anywhere in the Bay Area, we have some options for getting your bike locally.

Local Pick Up/Local Delivery

When you order a bike online and live in the Bay Area, we’ll offer you two options to get your bike.

  • Local Pick-Up – Pick up your bike fully built in-store and get it home however you’d like.
  • Local Delivery – We’ll get your bike fully assembled and sent directly to your home for $200 for new Shimano Bikes. Bosch bikes are delivered locally for free.

Learn more about our Flagship store at the link below.