Xtracycle Brick and Mortar Program
Xtracycle is committed to making sure you get the cargo/utility bike you want exactly how you want it. We offer the option to ship to one of our committed partners, connecting you with them and the wonderful world of cargo biking.
If you live within 50 miles of a participating dealer, you can have your Xtracycle shipped there. We know that independent bicycle dealers are essential to providing you with the information and know-how to get you set up with the long-tail cargo bike of your dreams. That said, we also know that sometimes you want to make that decision at home, so we’ve made it even easier to do both: you can now purchase a mechanical or electric Xtracycle EdgeRunner cargo bike online and have it shipped to a participating Xtracycle dealer for full assembly and service.
When checking out, after entering your address, a list of local Xtracycle dealers will pop up. Just choose the most convenient location—or your favorite local bike shop.
We want to make sure you’re getting the best experience possible when purchasing a bike from Xtracycle, and this is another way we hope to help make everything go as smoothly as possible.
- What do I do if I live further than 50 miles away from a dealer?
We’ve launched our Big Box of Happiness program, so you can easily get your bike fully assembled by our expert crew and shipped direct to your door, ready to roll right out of the box. Find out more about that here.
- Will the Xtracycle Dealer assemble my bike?
Yes. You can expect to receive professional assembly and care of your Xtracycle through your local dealer.
- If I have questions about my bike after I get it, who should I talk to?
Feel free to reach back out to the Xtracycle dealer that assembled your bike and they will be able to help you with anything you need. Otherwise, feel free to click, “Need More Help” below.
- What if my local bike shop does not carry Xtracycle but I want them to?
That is great to hear! We love to have committed dealers join our growing cargo bike family. Have them send us an email firstname.lastname@example.org and we can help them get set up to carry our full line of bikes and accessories.