ship options

Introducing the Xtracycle Big Box of Happiness

Meet the Big Box of Happiness: now you can easily get your bike fully assembled by our experts and shipped direct to your door, ready for your first adventure right out of the box.

ARE YOU READY TO OPEN A BIG BOX OF AWESOME?

When you place your order with us, you’ll have the option to ship the bike to your home address with our Big Box of Happiness shipping option. The Big Box of Happiness service includes:

1. EXPERT ASSEMBLY: To start, our expert assembly team carefully and methodically builds your bike up exactly to your specifications, with all of the accessories you’ve chosen to personalize it. Our highly skilled Xtracycle mechanics make sure your bike is just the way you want it and built to perfection.

2. QUALITY-CONTROL MEASURES: We run through a 60-point checklist to make sure that once the bike is assembled, it’s tuned and inspected thoroughly to make sure it’s safe and ready for adventure right out of the box.

3. SUPER-SECURE PACKAGING: Next, we carefully box it, using our custom-made shipping boxes and pallets, to get your bike to your door in perfect condition.

4. FAST, SAFE SHIPPING: After we wave goodbye to your sweet new cargo bike, our shipping partners carefully and quickly get it to your door.

5. A BOX OF AWESOME: Once your new Xtracycle arrives, you have the pleasure of opening it up and wheeling out the bike of your dreams, Ready to Ride!

Unboxing

3 Easy Steps

6. NEXT UP: Choose your first adventure, load up, and get in the saddle!

When your Big Box of Happiness is shipped to your front door, expect up to 4 weeks for delivery.  The total value of this service is $600 but we provide all of this for only $400!*

You’ll receive regular updates from our Assembly Expert and Customer Happiness Advocate so you can keep track of your brand-new bike’s progress, pick out your favorite champagne or sparkling beverage, send out your “It’s a bike!” party invitations, and cue up a playlist of your favorite dance tunes.

We’ll even contact you when your bike is ready to ship, to make sure you’ll be there to receive it, open the box on the spot, and party!

*Canadian customers: Please be aware that you will responsible for duties and fees upon import.  For customers outside of the lower 48 states, please contact us for shipping rates.

Got questions?

Call us at (888) 537-1401 or e-mail support@xtracycle.com and we’ll get back to you as soon as possible.

Introducing the Xtracycle Big Box of Happiness Reviews

  • 3

Top customer reviews

  1. Bob P

    5 out of 5 Ready to Ride ... exactly that

    Bob P

    Seriously. Off the truck. A few minutes to pull off various pieces of padding. All the accessories I’d ordered were fully installed. Battery was all charged. You guys made this totally easy. Off on my maiden voyage in about 10 minutes.

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  2. Steven Quinn

    5 out of 5 Unboxing

    Steven Quinn

    This was so easy to unpack. It showed up off the truck and while wearing a baby carrier on the front of me, I was able to get my new Xtracycle ready to ride in under 5 minutes.

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  3. Alex

    Question

    Alex

    Do you use frame saver on the inside of the tubing?

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  4. Hart R.

    5 out of 5 I wish more experiences were like this

    Hart R.

    I was out of town when the bike arrived so my wife had the driver put the pallet in our garage. The whole family wanted to participate so each kid ran the drill to back the 8 screws out of the box. After that, we lifted the top, loosened the straps, and were off! What an amazing experience. Below is a picture of our first ride. As I type this, I haven’t driven my vehicle since Sunday. It’s Friday. It is incredibly stable, shifts smoothly. The brakes work really well and the engagement of the Bosch system is unreal. Such a joy to ride. My only disappointment is that we don’t have two of them.
    Thanks Xtracycle!

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