Shipping to Alaska, Hawaii and Puerto Rico

We are able to ship unassembled mechanical bikes to Alaska, Hawaii and Puerto Rico. The shipping cost for a bike order is $400.  Unfortunately, we…

How to turn your Bosch Xtracycle lights on and off with a Purion display

In this article, we explain how to turn on the lights on your electric Xtracycle equipped with a Purion Bosch display. This display comes included as…

Second Life Certified Condition Guidelines

Mechanical (non-electric) Bikes New (Open) No scratches or blemishes. Perfect condition. Does not come with original packaging. Very Good A well-cared-for item that has seen…

Order Cancellation Policy

If an order has not shipped, the order can be cancelled or items can be removed from the order prior to shipment. The non-refundable 5%…

Return Policy

If you purchased from an Xtracycle dealer: These returns must be handled by the Xtracycle dealer. The Xtracycle webstore return policy does not apply to…

Maintenance: Basic Bike Maintenance Tool Kit Check List

These are what we consider to be the bare bones tools needed to keep your Xtracycle bike rollin’. All of the items here can be…

Differences between the FreeRadical and FreeRadical Leap

Please note: Both the FreeRadical and FreeRadical Leap are retired and no longer in production. For more information, including tips on how to find one…

Geometry and Sizing: EdgeRunner Swoop/Classic/eSwoop/eClassic

GEOMETRY CHART Head tube length 7.8″ 198mm Fork length 16.3″ 414mm Fork off set 2.5″ 63.5mm Head tube angle 73.7 deg. Seat tube* 16.7″ 424mm…

Alternatives to the PorterRack

If your quick release front fork Xtracycle does not have the PorterRack mounts needed to install our custom made front rack, fret not! There are…

Maintenance: Caring for your new bike

Properly maintaining your Xtracycle cargo bike can ensure you are out there riding and having a blast for years to come. These are our recommendations…

Attaching a trailer to your Xtracycle

Attaching a trailer to your Xtracycle cargo bike can make for one epic gear and/or kiddo hauler! We hitched one up to each bike in…

Shipping to Canada: What to know

We are able to ship bikes and ebikes fully assembled to Canada; here are the additional fees that you will be responsible for: Shipping and…