We Guarantee Your Total Satisfaction
After countless Xtracycle owners told us, "I wish I had gotten my Xtracycle sooner," we realized that we need to make it easy to try our product, and return it if you don't want it.
Our dealer network is rapidly growing, and we encourage those of you near one of our dealers to take a test ride today. For those of you not near one of our dealers, we offer you something no dealer ever could: a risk free 30-day money back guarantee.
That's right. If you don't have a dealer in your area with a floor model to test ride, we'll give you thirty days to see if an Xtracycle is right for you.
If you're not satisfied with your purchase within the first 30 days of use — you can return it to us for a full refund*. Try it, use it. You'll soon see that like many of our customers, you'll wished you'd purchased your Xtracycle sooner.
Additionally, each of our products is covered under a limited warranty. In most cases, our products are warrantied against defects in manufacture leading to failure under normal use within 1 year of purchase for the original owner only.
Really, you've got nothing to lose, and a lot to gain. Whether it's FreeRadical, our conversion longtail kit, or Radish, our complete family bike, or any of our accessories designed to help you customize your cargo biking experience, we guarantee that you'll be totally satisfied.
* Our Total Satisfaction Guarantee does not apply to closeout or scratch'n'dent products. Shipping and return shipping not included in full refund.