Full Pre-Order Terms & Conditions

So that you can reserve products currently in production, Xtracycle allows certain items to be pre-ordered. Pre-ordering enables customers like you to reserve an item in production by making a 50% deposit on the cost of the item at the time of ordering. The remainder of the balance will be due when the item ships. Estimated arrival dates of currently out-of-stock or low-stock items can be found below. Pre-ordering is not required, but is a good idea if you are interested in getting your product as quickly as possible. We should say that some products will likely sell-out before they are out of production. Pre-ordering insures you will not miss out.

You may cancel a pre-ordered item at any time by emailing info@xtracycle.com and making sure to note your order number. There is a 3% surcharge on any refunded deposit to cover the cost of credit card refunds. We encourage you to only pre-order if you're sure you want one of our products, and are willing to wait until they are ready.

Occasionally our products come early or a little late, due to circumstances beyond our control. We provide the dates above as good estimates, but not hard and fast promises. Please be advised.