Product Support - Downloads, Instructions, Updates

Product Name Instructions Related Videos Warranty Updates Register Weight
Big Dummy Instructions btn image
2.8MB PDF
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"Scream with Me!" Video
We support this product for one year free from manufacturers defects, frame is warrantied by Surly Registration btn image
CinchStrap Instructions btn image
690kb PDF
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"CinchStrap is a Cinch" Video
1-year, free from manufacturers defects Registration btn image
EcoDeck Instructions btn image
550kb PDF

Templates
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"Mobile BBQ" Video
1-year, free from manufacturers defects FlightDeck has replaced EcoDeck. Registration btn image
FlightDeck Instructions btn image
383kb PDF

Templates
Sml | Lrg
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"Mobile BBQ" Video
1-year, free from manufacturers defects Error in Step 3 of instruction manual suggests that there two options for install of forward hook positions. Correction should read - there are two options for install for rear hook placement. Narrow end of the deck should face toward the rear of the bike. Registration btn image

Footsies

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233kb PDF
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"Footsies" Video
1-year, free from manufacturers defects Footsies are not compatible with KickBack, and have been superseded by the LT Footsies, which are. Registration btn image
LT Footsies Instructions btn image
233kb PDF
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"RunningBoards & LT Footsies Installation" Video
1-year, free from manufacturers defects LT Footsies are compatible with KickBack, all other documentation is the same as original Footsie. Registration btn image
FreeLoader 2010 Instructions btn image
362kb PDF
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FreeLoader '10 Video
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Tips & Tricks
1-year, free from manufacturers defects Kona Ute and Yuba Mundo compatibility review

Yuba Mundo compatibility testing
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FreeLoader 2007 Video btn image
FreeLoader '07 Video
1-year, free from manufacturers defects Discontinued. Replaced by FreeLoader 2010 Registration btn image
FreeRadical Instructions btn image
(2009-Current) 1.2MB PDF


(2008 and prior) 1.2MB PDF


FreeRad Anatomy
226kb PDF

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"This is me, and this is my bike" Video
1-year, free from manufacturers defects There is no longer a 700c specific FreeRadical. For using rim brakes and 700c wheels on your FreeRad you'll need the 700c Brake Adapter and possibly V-Rack Riser plugs. Registration btn image
Hoodie Instructions btn image
325KB PDF
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Hoodie Video
1-year, free from manufacturers defects Hoodie is not compatible with Big Dummy. Registration btn image
Hooptie Video btn image
Hooptie Instructions Video
1-year, free from manufacturers defects Registration btn image
KickBack Instructions btn image
1.5MB PDF

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Big Dummy Instructions
231kb PDF

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Customized Legs Video
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Using WideLoaders with KickBack
1-year, free from manufacturers defects KickBack is not compatible with Footsies. Users running internally geared hubs without a chain tensioner may experience chain scrub on their KickBack body. Older model KickBack owners may want to upgrade their plugs and taco plate with the KickBack Parts Replacement Kit. Replacement Springs are also available. Registration btn image
LongLoader Instructions btn image
805kb PDF

1-year, free from manufacturers defects Registration btn image
LongTail Kit Instructions btn image
2010 Kit 673kb PDF


2008 Kit 285kb PDF
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Home Inspector, Jay Marlette, Greens his Business using an Xtracycle
1-year, free from manufacturers defects Registration btn image
MagicCarpet 2010 Video btn image
Install Video
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Passenger Carrying Xtracycle
1-year, free from manufacturers defects Find the secret pocket! Registration btn image
MagicCarpet 2009 Instructions btn image
285kb PDF
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Passenger Carrying
1-year, free from manufacturers defects Registration btn image
P-Rack Instructions btn image
659kb PDF
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Adventuresome Kits
1-year, free from manufacturers defects Formerly known as Adventure Rack Registration btn image
Pannier Kit Instructions btn image
659kb PDF
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Adventuresome Kits
1-year, free from manufacturers defects Formerly known as Adventure Kit Registration btn image
PeaPod III Instructions btn image
201KB PDF
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Combo Stoker Video
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"Scream with Me" Video
1-year, free from manufacturers defects Registration btn image
PeaPod LT Instructions btn image
1.6MB PDF
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Combo Stoker Video
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"Scream with Me" Video
1-year, free from manufacturers defects Discontinued. Replaced by PeaPod III Registration btn image
Radish Instructions btn image
990kb PDF
Frame: lifetime
Parts: 1-year, free from manufacturers defects
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Retrofit Kit Instructions btn image
618kb PDF
1-year, free from manufacturers defects Registration btn image
700c Riser Plugs 1-year, free from manufacturers defects Riser plugs insert into the ends of your V-Racks or P-Racks to raise them for fender/tire clearance, especially for 700c wheels. Registration btn image
SideCar Video btn image
SideCar Instructions Video
1-year, free from manufacturers defects Registration btn image
SnapDeck Instructions btn image
Hole Template
250kb PDF
1-year, free from manufacturers defects Discontinued. Replaced by SnapDeck LT Registration btn image
SnapDeck LT 1-year, free from manufacturers defects Registration btn image
SnapHook Instructions btn image
Hole Template
250kb PDF
1-year, free from manufacturers defects Registration btn image
Stoker Bar Video btn image
Family Van Video
1-year, free from manufacturers defects Registration btn image
SuperHooks Instructions btn image
383kb PDF

Templates
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1-year, free from manufacturers defects Registration btn image
TekDeck Instructions btn image
659kb PDF
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TekDeck Video
1-year, free from manufacturers defects Version 2.0 features a new non-skid surface, an elastic load loop, and velcro safety straps. Registration btn image
UteDeck Instructions btn image
224kb PDF
1-year, free from manufacturers defects Registration btn image
Utility Belt 1-year, free from manufacturers defects Registration btn image
V-Brake Adapter 700c Wheels Instructions btn image
837kb PDF
1-year, free from manufacturers defects Registration btn image
V-Rack 1-year, free from manufacturers defects Registration btn image
Whatchamacollar Instructions btn image
659kb PDF
1-year, free from manufacturers defects Big Dummy owners, use liberal amounts of grease to install. If still troublesome, read this blog post for more techniques for installing. Registration btn image
WideLoader Instructions btn image
805kb PDF
1-year, free from manufacturers defects Registration btn image
You've found Xtracycle cargo bicycles, which is really the same thing as Xtra-cycle, Xtra Cycle, Extra-cycle or Extracycle but different. Xtracycle's LongTail innovation is a hitchless trailer that evolves the bike rack, bike bag (or pannier or basket), bike trailer, passenger seat, and baby seat into one cargo bike or sport utility bicycle system. With a long wheelbase, balanced center of gravity, and versatile carrying capacity, your Xtracycle LongTail may open the door to car-free or car-lite transportation in your life. Load your LongTail with precious cargo: a week's worth of groceries, or a picnic in your FreeLoader; your children, friends or lovers on the SnapDeck. A WideLoader and LongLoader enable you to carry, yep you guessed it, wide and long loads like surfboards, ladders, instruments or equipment. Be a daily bike commuter. Go out for a ride and end up at work. Be a weekend bicycle tourist. Re-imagine eco tourism: from a simple daytrip to an epic adventure. Travel the globe with the function of a Sport Utility Bike and explore trails, beaches, markets, neighborhoods, and parks. Ride to love. Ride to smile. Ride to feel sexy and healthy and to have fun. Welcome to a life of vitality, simple joys and a brilliant future.