Our longtail cargo utility bicycles ride just like a bike, but allow you to fully engage with your community and lifestyle

Customer Service

  • • Easy to order online
  • • 3 day delivery west of the Mississippi
  • • 30 day money back satisfaction guarantee on all products
  • • FREE returns and extended guarantees

Ordering Information

Buying Xtracycle products is easy and convenient. We can take orders online, over the phone or by fax. Our online ordering process is secure and encrypted. All inquiries regarding customer service, warranty claims, returns, and should be directed to our headquarters address.

Returns and Repairs

Xtracycle is committed that your online purchase is a risk-free and painless process, wherever you are.

All our products come with a no-questions-asked 30-day satisfaction guarantee. After that period, returns due to a non-warranty related issue may be assessed a 15% restocking fee. To return a product that is covered under warranty - download the Xtracycle Merchandise Return form here.

Prices

Xtracycle reserves the right to adjust our pricing at any time.

Products

Every care has been taken to ensure that the descriptions and specifications of Xtracycle products are correct. The colors and styles shown on the website are a close representation, but slight variations in the actual product colors may occur.

Got Questions, Ideas, Problems or Praise?

Post them on our GetSatisfaction page and get engaged with our community!

Badge_get_help

You've found Xtracycle cargo bicycles, which is really the same thing as Xtra-cycle, Xtra Cycle, Extra-cycle or Extracycle but different. Xtracycle's LongTail innovation is a hitchless trailer that evolves the bike rack, bike bag (or pannier or basket), bike trailer, passenger seat, and baby seat into one cargo bike or sport utility bicycle system. With a long wheelbase, balanced center of gravity, and versatile carrying capacity, your Xtracycle LongTail may open the door to car-free or car-lite transportation in your life. Load your LongTail with precious cargo: a week's worth of groceries, or a picnic in your FreeLoader; your children, friends or lovers on the SnapDeck. A WideLoader and LongLoader enable you to carry, yep you guessed it, wide and long loads like surfboards, ladders, instruments or equipment. Be a daily bike commuter. Go out for a ride and end up at work. Be a weekend bicycle tourist. Re-imagine eco tourism: from a simple daytrip to an epic adventure. Travel the globe with the function of a Sport Utility Bike and explore trails, beaches, markets, neighborhoods, and parks. Ride to love. Ride to smile. Ride to feel sexy and healthy and to have fun. Welcome to a life of vitality, simple joys and a brilliant future.
© 2011 Xtracycle, Inc. All Rights Reserved. | 1460 Park Avenue Emeryville, CA 94608 | 888-537-1401
Is our site looking wonky? Try visiting us using a web standards compliant browser like Firefox, Chrome or Safari