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Assembly Production Lead

Position Title: Assembly Production Lead

Reports To: Director of Operations and Fulfillment

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Results Statement:

You’ll manage all aspects of fulfillment including receiving, stocking, shipping, sporadic kitting and bicycle assembly. You’ll drive Xtracycle’s innovative approach to bicycle fulfillment, by personalizing ebikes, bicycles and accessories to surprise and delight our dealer and direct clients.

In addition to “owning” bicycle assembly, you’ll serve our clients by providing technical and warranty support to build strong fans. You’ll manage the office and basement warehouse to keep the team effective. You’ll use your skills to pitch in in other ways when your assembly/fulfillment expertise isn’t being used.

You believe in and will work towards Xtracycle’s purpose: To empower people with transformational tools that move the body and spirit.

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Responsibilities:

  • Receive all incoming shipments

  • Keep basement warehouse stocked properly and inventory up-to-date in Unleashed Software

  • Order necessary shipping supplies/packaging

  • Manage the fully assemble ebikes and bikes with accessories for direct customers

  • Manage the partial assembly of ebikes for dealers

  • Use your network of bike mechanics to hire part-time assemblers during peak days

  • Package LTL and small parcel shipments

  • Arrange LTL and small parcel shipments

  • Ship LTL and small parcel shipments

  • Keep basement clean and organized

  • Technical customer support (internal and external)

  • Office management

  • Light administrative work

  • Contribute in other ways in down times when there’s no assembly or fulfillment needs. This will depend on your skillset and passions.

  • Systems Documentation: Thoroughly document the systems you use so that others can plug­-in as needed.

Skills:

  • Experienced and talented bike and ebike mechanic. Previous experience mass-assembling bikes and/or ebikes is a plus.

  • Attentive to details

  • Organized and talented at keeping our small space neat and tidy

  • Intrigue and passion for working within our current and evolving conditions.

  • Clever at making a small physical space meet our needs.

  • Breadth of skills so you can work on other projects during non-peak assembly/fulfillment periods.

  • Sense of humor

  • Capable of lifting up to 80 pounds without assistance

  • Contagious enthusiasm - love to hustle.

Systems:

  • Communication with internal and external audiences:

    • Google Drive for internal documentation.

    • Gmail for external communication.

    • Slack for quick internal communication.

    • Google Calendar for coordinating schedules with staff/contractors.

    • Zoom for meetings with staff/contractors.

    • Dropbox for document storage.

    • Basecamp 3 for project-based communication

  • Bosch e-bike software (OE and IBD)

  • Unleashed Software (inventory management)

  • Shipstation or equivalent software for shipping packages

Experience:

  • You have at least one year of experience leading bike production/assembly for a bicycle manufacturer.

Compensation:

This is a part-time, hourly position with the potential for growth. Compensation will be $20/hour and up, depending on experience. This could be a full-time job for the right candidate with content generation skills (photo, video, graphic design, or writing).

In addition, for full-time employees, Xtracycle pays 50% of health insurance premiums for the first year, and 100% of health insurance premiums for subsequent years.

Subsidizing housing is available for the right candidate.

To Apply:

To apply for this position, go to: xcy.cl/apply

Please write "Assembly Production Lead" into the “Applying for” field.

Include:

  1. Your Resume

  2. Cover Letter

    1. Why are you inspired to commit your time and energy to Xtracycle?

    2. Examples of how your personal attributes are the perfect fit for what we’re looking for.

Apply as soon as possible, because we'll be scheduling interviews on a rolling basis with qualified candidates.

Location:

Work at our Oakland-based office walking distance from MacArthur BART.

About Xtracycle:

Xtracycle ignited the cargo bike revolution that's spreading around the world. Our products are designed with the belief that virtually anything in your life can be accomplished with a bike and a sense of adventure. Realize your dreams. Sweeten your days. One pedal stroke at a time.

Twenty years ago, an idealistic Stanford engineering student, Ross Evans, landed in war-torn Nicaragua. In a tin and cinder-block shed, he welded together a revolutionary invention: a long-tail cargo bike that empowered farmers to pedal their produce to market.

Returning to California, Ross founded Xtracycle with a vision for transforming American transportation. Together with countless early riders, Xtracycle ignited a cargo bike movement that is spreading across the globe. Today, the pioneering Xtracycle EdgeRunner design leads the way in the LongTail category that was created right here.

We strive to live by the following values:

  • Be a good butterfly

  • You are an EdgeRunner

  • Ready for anything

  • Be moved

  • We ride together

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